Before:
Crew member would make inventory requests using various methods such as post its, texts, emails, phone calls, etc. These requests would be manually compiled and fulfilled.
- High error rate. Notes would often be lost, inventory wouldn’t show up, show up twice, or be incorrect.
- Due to fulfillment complexity, owners needed to handle this process them selves manually.
After:
We created a digital inventory request form, scheduled regular inventory check-ins, and developed an inventory fulfillment tool.
- Elimination of stock shortages and inventory miscommunication.
- Reduced fulfillment complexity now allows any crew member to fulfill requests, allowing the owner to delegate the task to other crew members.